Two Ants Product questions

Product FAQ's

Need help deciding which holster to buy?  Check out our Find My Fit page here to see our full range and help decide which holster is best for your needs.

Some Two Ants holsters have adjustable device kits and others have fixed pockets.  Check out the measurements listed on each holster product page. 

If your radio or phone is larger than the measurements given, you will need to purchase the Universal Heavy Duty Adjustable Device Kit which suits larger devices. (Note: this is not suitable for Trap Jaw models).

You can also go to our Find My Fit page here for further information.

Our holsters come in Left and Right versions.  This is side the shoulder strap sits on.  Personal preference and work needs predominately determine which side will suit you best. 

Still not sure, check out our What Side Holster video here for assistance.

Our holsters will fit up to size 4XL. 

Need a larger size? Purchase the additional Extension Strap.

Need a smaller size? Check out our Fit Two Ants Holsters To Small People video here on how to adjust the straps to suit a child/small adult.

You should only buy Two Ants gear if you want comfortable, practical and hard wearing gear that has been proven to withstand hard work in many different environments throughout the world. See what others before you think of Two Ants gear here.

You can clean your holster by hand washing, hosing or wiping it clean, or simply put it in the washing machine by clipping all the buckles together and placing it in a wash bag.  Hang dry naturally.

Two Ants Support questions

Support FAQ's

Orders typically ship within 1 to 2 business days from Eastern Creek, NSW, Australia.

Orders are processed at around 5am AEDT (Sydney Time) each business day. Orders placed after 5am will be processed the following business day.

Standard Delivery within Australia usually takes 2 to 8 business days after dispatch.

Express Delivery within Australia is usually 1 to 3 business days after dispatch.

International order delivery time-frames are estimated by our freight providers, and we will do our best to send your order via the agreed shipping method chosen. Please note the purchaser is liable for all import duties into their country.

We primarily use Australia Post, or a trusted third party freight provider.
Please use the tracking number emailed to you when shipping has been confirmed for your order to follow up on your delivery.

You can find further information on our Shipping Policy here.

If you need to make a change to your order (eg. change of address or change of product), please contact us here immediately. We will do our best to accommodate any changes before our warehouse processes your order which is on business days at around 5 am Sydney time.

We cannot make any changes to your order once your order has been processed and dispatched.

If you have entered an address incorrectly, we can try to get the order redirected to the correct address, but we cannot guarantee that the carrier (Australia Post mainly) will follow through with the request.

We understand that sometimes our holsters don’t suit everyone, that’s why we offer a 30 Day Satisfaction Guarantee.

Simply go to our Refund Policy page here about returning your holster and receiving a refund.

All Two Ants® gear comes with a No-Hassle 2 Year Warranty from the time of your purchase.

If a Two Ants® item has an issue within the warranty period, we'll do our best to get it sorted as fast as possible for you. 

Check out our Refund Policy page here to arrange a replacement.

Still Got Questions?

 

Head over to our support page where you can get in touch and ask away.